If your flight was delayed, cancelled or you were denied boarding, you may be owed compensation under UK261. Check your flight to find out what may apply.
We help you understand your options and connect you with specialist claims handling.
A clear journey from your first check to the outcome of your claim.
You can also claim yourself free of charge, without using a claims service.
Start with a free check. If eligible, our partner can help you pursue a claim.
Choose what happened to your flight and learn which passenger rights may apply.
Arrived at least three hours late? You may be entitled to up to £520 per passenger under UK261.
Learn about your right to a refund or rerouting and when compensation might apply.
A missed connection on one booking may qualify if it causes a significant late arrival.
If you are involuntarily denied boarding, you may have compensation and assistance rights.
Use our free flight checker, provided with our partner Compensair, to review your situation.
Under UK261, compensation depends on flight distance and, on some long-haul delays, the arrival delay.
Submit your flight details, understand your options and decide whether to proceed.
Provide your flight number, travel date and departure and arrival airports.
The circumstances are reviewed under the relevant passenger rights regulations.
If the claim qualifies, our partner can handle it under their terms.
Enter your flight details to see whether compensation may be available.
Check disrupted flights on British Airways, easyJet, Ryanair, Jet2 and other international airlines.
Clear answers about delays, cancellations, your rights and potential compensation.
Under UK261, a delay of at least three hours at your final destination may qualify if the airline was responsible. The airline, route and cause of the delay matter. Use our free flight check to review your circumstances.
Under UK261 the standard bands are £220, £350 and £520 per passenger, depending on distance. For long-haul arrival delays of between three and four hours, £260 may apply. Your actual entitlement depends on the circumstances.
Possibly. The notice you received, alternative travel offered and reason for cancellation all matter. You may also have rights to a refund, rerouting, meals or accommodation.
Extraordinary circumstances can include severe weather or air traffic control restrictions beyond an airline’s control. Compensation might not be payable, although assistance or refund rights can still apply.
You will usually need your flight number, date and route. Keep your booking confirmation, boarding pass and messages from the airline as evidence.
Yes. Each eligible passenger may have a separate entitlement, even when travelling together on the same booking.
Time limits vary depending on the applicable jurisdiction. In England and Wales, many UK261 compensation claims have a six-year limitation period; different rules may apply in Scotland and elsewhere. Do not delay gathering your documents.
